Our Bios

Val Frentz – MSW, LCSW, Clinical Director (FLSW3395)

Val is board certified with credentials to practice in the field of Mental Health in Florida. Val interned at Tallahassee Memorial Behavioral Psychiatric Center and has been in practice since 1991. Val specializes in the medically complex patient, with an emphasis on neurological dysfunction in the psychiatric patient for both chronic and acute care. Val has credentials to provide mental health services for children, adults and the elderly. Val also specializes in case management for the development of interventions and treatment plans for court-appointed family or professional guardians. Val, in association with her practice of Mental Health Management, is a provider for Medicare, Blue Cross/Blue Shield and most other private insurance.

Val Frentz is credentialed to serve on capacity/competency evaluations for the court.


Stacey Frentz – MSW, RCSWI, Director of Operations (FLSW12123)

Stacey Frentz is Director of Operations and a Clinical Case Manager who assists individuals and families navigate intricate social and medical systems to ensure optimal care is provided. Stacey believes that all individuals have the right to personalized medical care, access to all available resources, and guidance through the complexities of the social service systems on a state and federal level. Stacey specializes in managing complex medical and mental health diagnoses while empowering individuals to participate in their own care. Her expertise in the intricacies of Medicare, Medicaid Managed Care Plans, and other insurance providers allows her to assure that her clients receive access to all needed medical care in the most comprehensive and affordable way.

Stacey holds a Master in Clinical Social Work from Florida State University, where she also earned her Bachelor in Social Work. Stacey retained a position on the Association of Student Social Workers Executive Leadership Panel for two academic school years while maintaining a 4.0 GPA. Stacey also completed a generalist social work field placement with Centre Pointe Health and Rehab, as well as a clinical field placement with the Office of the Public Defender, Second Judicial Circuit, Juvenile Division.

Stacey began her career as a Technical Support Specialist for Archon Development, an international market research firm. Following that role she served as a Vendor Specialist with Accenture, working on the MyFloridaMarketPlace project, the State of Florida’s e-Procurement and Vendor Bid system. Stacey then went on to work with The Moya Group as a Legislative Coordinator, managing operations of the firm and coordinating client services and legislative tasks. Stacey’s last position, prior to becoming a social worker, was Director of Operations for North Public Relations, where she managed the fiscal functionality and organization of the firm.


Charlotte Heuler – MS, MSW

Charlotte has lived in Tallahassee since 1978. Since receiving her MSW from FSU, she has worked in the areas of developmental disabilities, child welfare, adoption and elder case management. In 2005 Ms. Heuler was certified as a Registered Guardian through the National Guardianship Foundation. She is a member of the National Association of Social Workers. From 1997-2008 she volunteered at Neighborhood Health Services coordinating vision services and the NHS Optometric clinic. Ms. Heuler served on the NHS Board of Directors for six years. From 2006-2010.


Pam Garcia – MSN, ARNP-C

Pam was born and raised in Tallahassee. She received her BSN from Florida State University in 1987.  Pam has always been actively involved in nursing and has been a member of Sigma Theta Tau, National Honor Society of Nursing.  Her nursing experience includes: Medical-Surgical, Orthopedics, Gynecology, ICU, Urgent Care, and ER. Upon graduation in 1987, she started her professional nursing career in Miami, Florida at Jackson Memorial Hospital where she gained invaluable experience. In 1991, she went to work for MedStaff, Inc. and completed several travel assignments with the final assignement in Corpus Christi, Texas at Memorial Medical Center in the Emergency Department. This is where she met her husband, started her family and went back to school. In December of 1995,she earned her Masters in Nursing and her ARNP license as a Family Nurse Practitioner through the Corpus Christi branch of Texas A & M University. She received her National Certification through the American Academy of Nurse Practitioners in February of 1996 and maintains her certification through active employment and continuing education courses. After graduation Pam, along with her husband and first child, returned to Tallahassee.  Pam is currently working as an ARNP-C in a private practice in Tallahassee  She is excited to be a part of the LifeSpan Case Management team as well and loves being an ARNP and helping whomever she can.


Ashley Waldoch – MA, Gerontologist

Ashley Waldoch is a Gerontologist / Case Manager with LifeSpan Case Management, LLC in Tallahassee, FL where she specializes in client matters involving assessment, care planning, resource service coordination, and medication management. Ms. Waldoch holds a Bachelor of Arts in English and Women’s Studies from McGill University in 2006 and a Master of Arts in Gerontology from Simon Fraser University in 2014.

While completing her studies at Simon Fraser University, Ms. Waldoch interned with the Greater Vancouver Shelter Strategy’s Community of Practice / Homeless Seniors initiative, which was created in response to the increasing number of older people experiencing homelessness. In addition, Ms. Waldoch was a Research Assistant for Professor Andrew Sixsmith and the Social Sciences and Humanities Research Council of Canada conducting research concentrating on the impact of broadband internet on elder health and safety in rural communities.

Ms. Waldoch co-authored Ambient Assisted Living Technologies for Aging Well: A Scoping Review, which was published in 2016 in the Journal of Intelligent Systems. This paper focuses on how people with some degree of cognitive impairment, ranging from normal cognitive aging, mild cognitive impairment, up to earlier stages of dementia may use technological innovations to age well and in place.

Ms. Waldoch grew up in Tallahassee. She returned two years ago after fourteen years in Canada going to school and working.  She is excited to continue her professional career in Tallahassee’s aging community.

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